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1. Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?
A. Service Level Management
B. Service Catalogue Management
C. Demand Management
D. Service Transition
Answer: B

2. Which of the following is NOT an example of a Service Provider Type?
A. Internal service provider
B. External service provider
C. Third-party provider
D. Shared services unit
Answer: C

ISEB Certification in IT Service Management
Exam Number/Code : BH0-006
Exam Name : ITIL V3 Foundation Certificate in IT Service Management
Questions and Answers : 160 Q&As

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