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Source : visualexamsClick : 285
 
Date:2010-1-11 9:54

000-018 exam questions

Test 000-018 information:
Number of questions: 57
Time allowed in minutes: 90
Required passing score: 66%
Test languages: English

000-018 exam related certifications:
IBM Certified Deployment Professional - Tivoli Service Request Manager V7.1
IBM Certified Advanced Deployment Professional - IBM Service Management Service Delivery and Process Automation 2009

Section 1: System Setup and Configuration
Section 2: Working with Operational Data
Section 3: Configuring IBM Tivoli Service Request Manager V7.1 Service Desk
Section 4: Configuring IBM Tivoli Service Request Manager V7.1 Service Catalog
Section 5: Integration

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