HP2-Q01 Exam

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Exam : HP HP2-Q01
Title : Servicing HP Desktops, Workstations, and Notebooks


1. What are two methods to flash the BIOS before loading OS? (Select two)
A. bootable USB or CDROM
B. HP SSM (System Software Manager)
C. HP CSM (Client Management Software)
D. from F10 setup using removable media
Answer: AD

2. What are HP notebook security features? (Select two)
A. TPM
B. monitor sensor
C. integrated alarm
D. processor change alert
E. Biometric Fingerprint Reader
Answer: AE

3. Where can you find the current Windows video driver version? (Select two)
A. System BIOS
B. Device Manager
C. Display Properties
D. System Properties
Answer: BC

4. Which Windows XP utility will display instaled driver version?
A. HPINFO32
B. MSINFO32
C. Task Manager
D. Windows Update
Answer: B

5. What are possible locations for OS updates? (Select two)
A. HP restore media
B. HP instant Support
C. HP support website
D. Microsoft Windows Update
Answer: CD

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