646-222 Exam

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Exam : Cisco 646-222
Title : Cisco(r) IP Communications Express Account Manager (IPCXAM)


1. The finance manager from a prospective client organization has expressed an interest in improving business processes and making intelligent business investments in technology. The marketing manager is eager to improve lead generation and distribution, and the IT manager would like to simplify network management and streamline the delivery of end-user support. Given this scenario, which business driver is most appropriate to sell a Cisco IP Communications solution?
A. reduce operating costs
B. improve business development
C. improve asset utilization
D. improve business processes
Answer: D

2. When used together with Cisco CallManager Express, Cisco Unity Express provides a voice-mail solution for a small office that is effective for up to how many users?
A. 50
B. 100
C. 200
D. 400
Answer: B

3. Based on the scenario, which benefit would best address the concerns of the telecommunications manager? Account manager: Did you know that with a Cisco IP Communications solution, XML applications specific to your business needs can be developed to run from Cisco IP phones? For example, applications can be developed for tracking shipments, checking inventory, or even entering time cards right from your Cisco IP phone!Telecommunications manager: That sounds interesting, but our current digital phone system offers a ton of features, is already in place, and is presently not a huge expense. I'm not sure how we would benefit from making such a switch.
A. Cisco IP Communications solutions can leverage the existing infrastructure and integrate with legacy systems.
B. Implementing a Cisco IP Communications solution can reduce desktop wiring costs by up to 50 percent per desktop and enable you to streamline staff.
C. Custom XML applications provide employee optimization tools that an IP-enabled PBX just cannot offer, which helps improve productivity.
D. Implementing a Cisco IP Communications solution can boost employee productivity and reduce network management, hardware, software, and maintenance costs for an overall increase in ROI.
Answer: D

4. A small retail company wants to reduce overhead, while at the same time addressing new business challenges such as an increased number of employees working from home. In addition to reducing overhead costs, what other benefit does a Cisco IP Communications solution provide?
A. reduced costs associated with traditional phone systems
B. flexible scalability options
C. improved asset utilization
D. enable the company to build a global presence with teleworkers around the world
Answer: A

5. Cisco CallManager Express coupled with what other Cisco technology acts as a call-processing solution for small and medium-sized businesses?
A. Cisco Media Convergence Server
B. Catalyst switch
C. integrated services router
D. analog phone gateway
Answer: C

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